Michael Parson Austin, TX 512-522-7682
SUMMARY
Experienced UNIX
systems administrator with expertise in many popular flavors
of UNIX operating systems. Extensive computer
industry experience covering many aspects, from software
development, to application services, to Internet services.
Possess strong problem solving skills, both in the technical
realm and with interpersonal dispute resolution.
I can only accept positions in Austin, Texas or surrounding
areas.
Skilled in:
Solaris 2.x-10, SunOS 4.x, RedHat Linux, HP-UX 11.x, AIX 4+,
MacOS X (10.4+), NetBSD, OpenBSD, FreeBSD, BSD/OS, Microsoft
Windows Desktop/Workstation OSes (3.1 - 7) and some work
with the server versions (NT 4 - Windows Server 2008)
PROFESSIONAL EXPERIENCE
IBM Corporation, Austin, TX
2006 - present
Team Lead, Software Advisory Team, Rational Build
Forge
• Team lead
for the Build Forge Software Advisory Team.
• Manage tickets escalated from the Level 2 queue,
interact with Level 2 support team to determine nature of
customer reported problem and determine if the problem was
with configuration or was a bug in the product. If it was a
bug, find the problematic code and patch it or escalate to
Level 3 support.
• Responsible for management of R&D lab used for
reproduction of customer environments to assist in
replication and debugging of customer issues utilizing
multiple operating systems and database technologies in a
mix of private cloud and bare-metal systems.
• Assist memebers of the sales organization with the
implementation and running of Build Forge Proof of Concept
(PoC) demonstrations at customer sites.
• Write IBM Technotes on usage of Build Forge and
peer-review Technotes written by other members of the team.
• Helped come up with best practices documents related
to scaling of Build Forge.
Vignette Corporation, Austin, TX
2004 - 2006
UNIX Systems Administrator
• Installed
and configured UNIX Servers for use in Proof
of Concept systems for demonstrations for potential
customers.
• Migrated enterprise backups from legacy Legato
Networker systems to Commvault QiNetix.
• Set up Solaris Jumpstart server for automated OS
installs.
• Managed disk space on clustered NetApps 960 and R200
filers.
Club Photo, Austin, TX
2003 - 2004
Sr. Systems Administrator
Manage all UNIX based systems for company.
• Managed
move of production systems from collocation center in San
Jose, CA to Austin, TX. This included bringing up a
duplicate set of systems in Austin, replicating web servers,
databases, and fileservers.
• Migrated Internet mail server from Sendmail to
Postfix.
• Setup company-wide Spamassassin SPAM filtering on
corporate mail server.
• Consolidated networks, accounts, and systems
resulting from the merger of Club Photo and Skrudland Photo.
• Set up system using ssh and perl tools which allows
admin functions to be performed on multiple servers from a
central point.
• Optimized image caching and expiration system to
maximize disk utilization on web servers.
• Installed centrally managed desktop antivirus system
for corporate network.
Skyhorn.com, Austin, TX
2001 - 2003
Sr. Systems Administrator
Manage all UNIX based systems for company.
• Managed
migration of all MySQL driven web services from running an
instance of MySQL on each web server to having multiple web
servers all running off a centralized MySQL server with
replication to backup MySQL server.
• Consolidated all production servers from two separate
data centers to a third data center with minimal down-time.
• Set up monitoring system to notify on-call sysadmins
of potential problems with systems.
• Redesigned office network from all systems being
directly on the Internet to a more secure model where only
customer facing systems were on the public network, all
other systems were firewalled off.
• Set up testing lab to QA cross-platform/cross-browser
compatibility of company software.
• Set up central file and print servers for office
network.
TManage, Inc., Austin, TX
2001
Sr. Systems Architect
Team lead for IT Organization. In charge of all UNIX systems and services. Responsible for overseeing all day-to-day operations for the IT organization including backups, systems installations, new user setup, etc. Performed massive cleanups and streamlined most UNIX and network service tasks including Internet mail, DNS, and database servers.
• Working
with DBA, was able to design and implement a new Oracle
Database server that was capable of taking reports that were
taking 2-3 hours to run on old system down to less than 1
minute on new system.
• Worked with Windows NT Administrator to move
company’s Exchange server off the Internet and set up
a UNIX system running Sendmail to act as
Internet mail gateway.
NowDocs, Corp., Austin, TX
1999 - 2001
Sr. UNIX Systems Administrator
Hired as the fifth employee of the start-up. Installed all initial systems that the company ran on. Took the company from a single web server and small back-end database server to a server farm of over twenty web servers, over a terabyte of storage, and a high-end Sun UltraSparc based Oracle database server.
• Team lead
for UNIX Systems Administrators.
• Setup and manage Internet mail services for the
enterprise.
• Designed, setup and manage separate DNS systems for
internal and external visibility.
• Setup and manage World Wide Web Server cluster.
• Manage corporate Intranet systems.
• Setup and manage remote print centers’
production related systems.
• Worked with Windows NT administrators on tightly
integrating Windows 2000 Active Directory Services with
existing LDAP infrastructure.
HARDWARE EXPERIENCE
Sun Sparc workstations and servers (4c, 4m, 4u), Intel x86 PC and workstation motherboard configuration, Network Appliance fileserver configuration, SCSI configuration, Ethernet (GigE, 10/100 Base-T and thin-net/10 Base-2).
VIRTUALIZATION TECHNOLOGIES
• VMWare
Desktop, Server, and ESX
• Xen
• Parallels
• Oracle VirtualBox
• Solaris Zones ____________________
The most recent copy of this document can be
found at
http://www.bl.org/~mparson/resume/